MM/PP SAP Support

CV-Library • Permanent • United Kingdom • £45k - £55k / year • 12h ago

SAP Support Specialist

Remote

Full-time | Permanent

Are you ready to make an impact in a global SAP environment? We are looking for an SAP Support Specialist with hands-on S/4HANA experience to join our dynamic support team. If you’re experienced in Finance, Procurement, Supply Chain, Logistics, or Manufacturing, and thrive in a support-driven organization, this role is for you.

What You’ll Do:

Provide 2nd-level support for business users across SAP S/4HANA in the following areas: Finance (FI/CO), Supply Chain & Logistics (MM, SD, WM, Ariba), Manufacturing (PP, PM).
Troubleshoot and resolve functional issues in SAP modules with a focus on user satisfaction and service levels.
Work within an ITIL-aligned support organization, handling incidents, service requests, and change requests.
Collaborate closely with global business process experts, consultants, and technical teams.
Document solutions, perform root cause analysis, and support knowledge sharing within the team.
Support or contribute to SAP Public Cloud rollouts and related integrations.
Be comfortable learning and supporting other SAP modules as required.

What You Bring:

Hands-on experience with SAP S/4HANA in a support or operations role – mandatory.
Proficiency in at least two of the following functional areas: Finance (FI/CO), Supply Chain & Logistics (MM, SD, WM, Ariba), Manufacturing (PP, PM).
Experience working in an SAP support team or shared service organization.
Solid understanding of ITIL processes and incident management tools (e.g., ServiceNow, Jira, Remedy).
Strong analytical and communication skills to liaise with both business and IT stakeholders.
Good command of English.

Preferred / Nice to Have:

Experience with SAP Public Cloud environments and BTP.
Familiarity with other SAP tools and solutions such as SAP Ariba (Procurement), SAP Concur (Travel & Expenses), SAP Integrated Product Development (IPD), SAP Central Invoice Management (CIM), and SAP Cloud ALM (Application Lifecycle Management).
ITIL Foundation certification.
Relevant SAP certifications.
Exposure to SAP Fiori apps, roles, and authorisations