Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use ERP Project Jobs (erpprojectjobs.com).

We are committed to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this policy carefully. By using the platform, you acknowledge that you have read and understood how we use your personal data.

1. Who We Are

The data controller for ERP Project Jobs is:

SouthwestCIO Limited

The Mews House, East Street, Ashburton, Devon, TQ13 7AT

Email: hello@erpprojectjobs.c om

Website: erpprojectjobs.com

SouthwestCIO Limited is VAT registered in the United Kingdom.

SouthwestCIO Limited is registered with the Information Commissioner's Office as a data controller, registration number ZC115447.

If you have any questions about how we use your personal data, or wish to exercise any of your rights, please contact us at hello@southwestcio.com.

2. What Data We Collect

2.1 From Employers

When you post a job listing or create an employer account, we may collect:

Name and job title
Company name and address
Email address and telephone number
Billing information (processed via Stripe — we do not store card details)
Job listing content (role title, description, location, salary, apply link)
Account login credentials (email and hashed password)
IP address and browser/device information
Usage data (pages visited, listings created, time on site)

2.2 From Job Seekers

When you browse the platform, create a profile, or upload a CV, we may collect:

Name and email address
CV and profile information (work history, skills, contact details)
Job alert preferences (ERP platform, role type, location, contract type)
Account login credentials (email and hashed password)
IP address and browser/device information
Usage data (searches performed, listings viewed, alerts set)

2.3 From All Users

Cookies and tracking data (see Section 7)
Communications you send us (support emails, enquiries)

3. How We Use Your Data

We use your personal data for the following purposes:

3.1 To Provide the Platform

Creating and managing your account
Processing job listing payments
Publishing and displaying job listings
Enabling job seekers to apply for roles
Displaying candidate profiles and CVs to employers with Employer Bundle access
Sending job alert emails to registered job seekers
Sending listing expiry reminders to employers

Legal basis: Performance of a contract (UK GDPR Article 6(1)(b))

3.2 To Match Job Seekers With Employers

Matching job seekers with relevant job listings based on their profile, search preferences, and job alert settings
Improving the relevancy of job listings shown to job seekers
Making candidate profiles and CVs available to employers with Employer Bundle access to the candidate CV database

Legal basis: Performance of a contract (UK GDPR Article 6(1)(b)) and legitimate interests (UK GDPR Article 6(1)(f))

3.3 To Communicate With You

Responding to support enquiries and complaints
Sending transactional emails (payment confirmations, listing notifications)
Notifying you of changes to our terms or this policy

Legal basis: Legitimate interests (UK GDPR Article 6(1)(f)) and performance of a contract

3.4 To Comply With Legal Obligations

Maintaining VAT records and financial transaction logs
Responding to lawful requests from regulatory authorities

Legal basis: Legal obligation (UK GDPR Article 6(1)(c))

3.5 To Improve the Platform

Analysing usage patterns to improve features and content
Monitoring platform performance and security

Legal basis: Legitimate interests (UK GDPR Article 6(1)(f))

4. Who We Share Your Data With

We do not sell your personal data to third parties. We share data only in the following circumstances:

4.1 Employers and Job Seekers

When a job seeker applies for a role, their application is directed to the employer's specified apply URL or email address. We are not responsible for how employers handle applications once received.

Job seeker CVs and profiles are made available to employers who have purchased Employer Bundle access to the candidate CV database.

4.2 Service Providers

We use the following third-party service providers who may process your data on our behalf:

Stripe — payment processing. Stripe processes billing information in accordance with their own privacy policy and PCI DSS standards. We do not store card details.
JBoard — the platform software provider. JBoard processes data necessary to operate the job board platform.
Google — job listings are submitted to Google Jobs indexing. Google Analytics may be used to analyse site traffic.
Email delivery provider — used to send transactional and alert emails.

All service providers are required to handle your data securely and only for the purposes we specify.

4.3 Legal Requirements

We may disclose your data to law enforcement or regulatory authorities where we are legally required to do so, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of SouthwestCIO Ltd, our users, or others.

5. Data Retention

We retain your personal data only for as long as necessary for the purposes set out in this policy:

Employer accounts and listing data — retained for 3 years after account closure, to support dispute resolution and financial record-keeping
Job seeker profiles and CVs — retained until you delete your profile, or for 2 years from your last login if the account is inactive
Payment and VAT records — retained for 7 years in accordance with HMRC requirements
Support communications — retained for 2 years from the date of the communication
Usage and analytics data — retained in anonymised or aggregated form indefinitely

You may request deletion of your data at any time (see Section 6).

6. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

Right of access — you may request a copy of the personal data we hold about you
Right to rectification — you may ask us to correct inaccurate or incomplete data
Right to erasure — you may ask us to delete your personal data, subject to legal retention requirements
Right to restrict processing — you may ask us to limit how we use your data in certain circumstances
Right to data portability — you may request your data in a structured, machine-readable format
Right to object — you may object to processing based on legitimate interests
Rights relating to automated decision-making — we do not use your data for automated decision-making or profiling

To exercise any of these rights, contact us at hello@southwestcio.com. We will respond within one month of receiving your request.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

7. Cookies

ERP Project Jobs uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit our site.

7.1 What Cookies We Use

We use cookies in the following categories:

Necessary

Always on — cannot be disabled

Essential for the platform to function. Includes session management, login authentication, and security (including Google reCAPTCHA for spam prevention). Cannot be switched off.

Statistics

Off by default — requires your consent

Help us understand how visitors use ERP Project Jobs, such as which pages are visited most often and how people navigate the site. Includes Google Analytics. All data is anonymised.

Marketing

Off by default — requires your consent

Used to show relevant job listings and advertisements on other websites after visiting ERP Project Jobs. Includes tools such as the Meta Pixel and Google Ads if active.

7.2 Consent Management

We use CookieHub as our consent management platform. When you first visit ERP Project Jobs, a cookie banner will appear asking for your preferences. Non-essential cookies (Statistics and Marketing) will not be activated until you have given your explicit consent.

You can change your preferences at any time by clicking the cookie settings link in our website footer.

7.3 Third-Party Cookies

Some cookies are set by third-party services we use. These include:

• Google Analytics — website usage statistics

• Google reCAPTCHA — spam and bot prevention on forms

• Stripe — payment processing (only active on checkout pages)

• JBoard — platform session management

Each of these providers operates under their own privacy policies. We encourage you to review them where relevant.

7.4 Managing Your Cookie Preferences

You can manage your cookie preferences in the following ways:

• Using our cookie preference centre — click 'Manage Preferences' on the cookie banner, or access it via the cookie settings link in our footer

• Through your browser settings — most browsers allow you to block or delete cookies

• Via opt-out tools provided by third parties, such as Google's opt-out tool at tools.google.com/dlpage/gaoptout

Disabling non-essential cookies will not prevent you from using ERP Project Jobs, but may affect some features. For more information about managing cookies generally, visit allaboutcookies.org.

7.5 Cookie Policy

For full details of the individual cookies used on ERP Project Jobs, including their names, purposes, providers, and expiry periods, please see our Cookie Policy at erpprojectjobs.com/cookie-policy.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include:

Encrypted data transmission (HTTPS)
Hashed password storage
Access controls limiting who can view personal data
Regular review of security practices

No method of internet transmission or electronic storage is completely secure. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.

If you believe your account has been compromised, contact us immediately at hello@southwestcio.com.

9. International Data Transfers

Some of our third-party service providers may process data outside the UK. Where this occurs, we ensure that appropriate safeguards are in place in accordance with UK GDPR, including standard contractual clauses or adequacy decisions recognised by the UK Information Commissioner's Office.

10. Children

ERP Project Jobs is not intended for use by persons under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us at hello@southwestcio.com and we will delete it promptly.

11. Links to Other Websites

The platform may contain links to third-party websites, including employer websites and application portals. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Where changes are material, we will notify registered users by email before the changes take effect. The date of the most recent update is shown at the top of this page.

Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated policy.

13. Contact

For any questions, requests, or complaints relating to this Privacy Policy or our use of your personal data:

Southwest CIO Ltd

The Mews House, East Street, Ashburton, Devon, TQ13 7AT

Email: hello@southwestcio.com

Website: erpprojectjobs.com

Registered in England and Wales. VAT registered.