NetSuite Admin

IT Works Recruitment LTD • Permanent • Hawton, United Kingdom • 1w ago

My client is a growing, nationwide business looking for an NetSuite Admin to take ownership of their NetSuite platform and wider business applications.

This is a great opportunity for someone who enjoys being hands on with NetSuite, working closely with stakeholders and finding ways to improve systems and processes.

The role

You'll provide 2nd/3rd line support across NetSuite and other connected business applications, while playing a key role in the ongoing development and optimisation of the NetSuite platform.

You'll work closely with Finance, HR, Procurement, IT and external technology partners to troubleshoot issues, deliver improvements and help shape the future technology roadmap.

Key responsibilities

Provide 2nd/3rd line support across NetSuite and connected business applications
Configure and maintain workflows, forms, fields, roles, permissions and saved searches
Troubleshoot NetSuite issues and identify root causes
Support and maintain integrations, APIs and data flows
Work with third party applications and integration partners
Lead NetSuite upgrades, releases and regression testing
Support Finance, HR and Procurement users across NetSuite
Identify opportunities to improve processes, automation and efficiency
Maintain strong data quality and system governance
Manage tickets, priorities and SLAs
Produce and maintain technical and support documentation
Provide user guidance and training where required
Contribute to the wider NetSuite roadmap and application architecture
Work with stakeholders to deliver scalable, secure and maintainable solutions

What we're looking for

Strong hands on NetSuite experience
Good understanding of core Finance processes within NetSuite
Experience supporting and troubleshooting NetSuite environments
Knowledge of integrations, APIs and connected applications
Experience with workflows, roles,
permissions, forms and saved searches
Strong problem solving and analytical skills
Comfortable working with both technical and non technical stakeholders
Able to manage multiple priorities and take ownership of projects
Commercial mindset with an eye for process improvement and automation
Excellent communication skills and a proactive approach

This would suit someone who wants to move beyond traditional NetSuite support and take real ownership of the platform, helping shape how the business uses technology as it continues to grow.