About Ricoh

A global leader in digital services, recognised for innovation, sustainability and a people-first culture. We feature in the Gartner Magic Quadrant, are listed in the Global 100 Most Sustainable Companies, and have been named one of Forbes' World's Best Employers 2025.

At Ricoh, we believe people do their best work when they feel valued and supported. We create inclusive workplaces where you can grow, contribute, and make a positive impact while helping to build a more sustainable future.

Find your place. Transform your future

Our purpose is centred on understanding and improving how people work. By focusing on real working experiences, we support individuals to develop their skills, realise their potential and do work that feels meaningful.

People transform when they Love What They Do

This belief sits at the heart of The Ricoh Promise. It guides how we recruit, how we support our people, and how we work together every day, creating an environment where you can grow, feel valued and make a difference.

When you join us, you are encouraged to share your ideas, challenge the way things are done, and work with others to build something better. If you are looking for a place where your voice is heard, your development is supported, and your work feels meaningful, you will feel at home at Ricoh.

What you will be doing

This is a unique opportunity for a seasoned SuccessFactors professional to play a pivotal role in designing and delivering the future state of our global HR technology landscape. You'll lead the end-to-end implementation, optimisation, and ongoing evolution of Employee Central and Compensation, helping to create scalable, standardised, and business-aligned HR processes that support our long-term growth ambitions.

Working at the intersection of HR, Technology, and Business Transformation, you'll influence strategy as well as delivery, ensuring our SuccessFactors platform enables an exceptional employee experience while supporting operational excellence across the organisation.

What You'll Be Doing

As the SuccessFactors subject matter expert, you'll support solution design and own the successful implementation, deployment, support, and continuous improvement of the platform.

Key responsibilities include:

Supporting the design, validation, and testing of SAP SuccessFactors Employee Central and Compensation solutions, and leading their configuration, implementation, and deployment into production.
Acting as the functional and technical SME for Core HR processes and system capabilities
Configure and support SAP SuccessFactors Employee Central, including Foundation Objects, Employee Data, Job Information, Compensation Information, and organisational structures.
Design, maintain, and troubleshoot Business Rules to support automated validations, calculations, workflows, and employee lifecycle events.
Manage and support Employee Central integrations with Recruiting, Onboarding, Payroll, Compensation, Learning, and third-party applications, ensuring data integrity and successful end-to-end processing.
Analyse, investigate, and resolve integration issues, working closely with business stakeholders, vendors, and technical teams.
Coordinate and support employee data migrations, interface monitoring, and production issue resolution activities.
Lead or support system enhancements, configuration changes, and continuous improvement initiatives across the SuccessFactors landscape.
Lead release and deployment activities, including impact assessments, deployment planning, change management, and production cut-over support, while supporting testing coordination and validation activities.
Support SIT, UAT, regression testing, and defect management to ensure solutions meet business and technical requirements.
Develop and maintain release documentation, support procedures, test plans, and operational runbooks.
Support go-live and hypercare activities, ensuring smooth transition into BAU support.
Work with HR, Payroll, IT, and external vendors to ensure service delivery and compliance with governance standards.

You will ideally have

We're keen to speak with professionals who have deep expertise in SAP SuccessFactors Employee Central and Compensation and who have successfully delivered transformation programmes within complex organisations.

You'll likely have experience in one of the following environments:

Large multinational or matrix organisations
Global technology businesses
Consulting or systems integration firms
HR technology transformation programmes

Experience & Expertise

Extensive experience with SAP SuccessFactors, particularly Employee Central and Compensation
Proven experience delivering end-to-end implementations across design, build, testing, deployment, and support
Strong understanding of Core HR processes and HR operating models
Experience driving process redesign, standardisation, and optimisation through technology
Knowledge of integrations, security, role-based permissions, and data governance
Experience managing releases, environments, testing, and change activities within a SaaS environment
The ability to engage and influence stakeholders across HR, IT, Payroll, and senior leadership teams
SuccessFactors certification in Employee Central, Compensation, or related modules
Ideally educated to degree level or equivalent professional qualification in IT, HR Systems, or related discipline
SuccessFactors certification (Employee Central and/or Compensation)

In return for your commitment, you can expect

At Ricoh, work should feel meaningful, supportive and fulfilling. The Ricoh Promise shapes your experience through four pillars that bring our culture to life.

Love to Connect

You become part of a global community built on openness, inclusion and genuine collaboration.
Across teams, countries and roles, you'll find people who listen, involve and encourage you - helping you feel valued and able to be yourself every day.

Love to Grow

Your development truly matters to us. With access to learning pathways, mentoring and career opportunities across functions and countries, you'll be supported to stretch your skills, explore new directions and stay future-ready in a changing world.

Love to Give Back

Purpose is part of how we work. You'll have opportunities to make a difference through volunteering, sustainability initiatives and community programmes that reflect our shared values and commitment to positive impact.

Love to Succeed

Success at Ricoh is something we pursue together. You'll benefit from fair rewards, flexible working, wellbeing resources and real recognition - including programmes such as the Imagine. Change. Awards, where colleagues celebrate each other's achievements.

We are an equal opportunities employer

We believe that diverse perspectives make us stronger, and we welcome applications from people of all backgrounds, identities, and experiences. Our hiring decisions are based on skills, experience and potential, and we are committed to creating a fair and inclusive recruitment process. If you require any reasonable adjustments at any stage of the recruitment journey, please let us know and we will support you to bring your best self forward.

Ready to love what you do? Apply now and help us shape what comes next.

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