Your role at a glance

This position is responsible for configuration and integration of financial systems and applications, primarily SAP S/4HANA, following NTT GDC standard processes. The ideal candidate will leverage SAP experience and knowledge to create and enhance system processes to optimize user experience acknowledging feedback based on experiences for product and process improvements. This role also includes support, upgrades, updates, configuration, and administration of SAP S/4HANA as well as addressing ticket escalations while maintaining defined SLAs. This support includes the testing, troubleshooting of standard and custom functionality (SAP S/4HANA and interfaced systems), and documenting system issues that may require SAP input for resolution

Key Responsibilities:

Manage and maintain the SAP S/4HANA landscape, including system upgrades, patches, and installations.
Administer and maintain systems with a concentration in SAP’s FI, CO, MM, SD, and PS modules.
Analyze requirements, understand and optimize processes and design solutions for all departments.
Manage projects to ensure timely solutions for stakeholder problems and requests.
Create and maintain existing customizations with careful, organized documentation.
Audit user and security roles and access to meet and report on audit controls.

Knowledge and Attributes:

Bachelor’s degree or equivalent work experience
Professional experience in the SAP environment
SAP certifications / SAP S4HANA are a plus
Knowledge and understanding of standard IT industry practices and processes
Deep awareness of potential impacts to business operations with enterprise system changes ware and software.
Experienced in designing, documenting, and supporting multiple integrations across systems.
Knowledge and understanding of standard IT industry practices and processes
Functional experience with BAPI, ABAP, BusinessObjects, BTP CPI.
Experience creating and documenting recommendations for technical upgrades based on knowledge of functionality for business operations
Previous experience working with managed services providers or contractor support.
Demonstrated experience of the functional aspects of the application or system.
Demonstrated experience of business processes and associated technology.
Experience in providing technical guidance for the planning, design implementation, patches and upgrades, and support of enterprise applications
Demonstrated experience in client engagement.
Experience with Group Reporting, SAC, and/or RAR a plus.
Experience working with and administrations of applications (Ariba, Concur) a plus.
Demonstrated ability to work with a variety of internal and external stakeholders across all levels.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

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