Dynamics CRM Solutions Architect

The Opportunity
We are partnering with a market-leading, FCA-regulated organisation operating within a unique sector. This highly reputable business delivers direct-to-consumer products and services, supported by strong brand recognition and exceptional customer feedback. Due to continued growth and transformation, they are seeking an experienced Dynamics CRM Solutions Architect to play a pivotal role in shaping enterprise-wide digital solutions

The Role
As a CRM Solutions Architect, you will be responsible for designing and delivering end-to-end solutions across Microsoft Dynamics 365 Customer Engagement and the Power Platform, supported by Azure services.You will act as the technical authority across projects, ensuring solutions are scalable, secure, and aligned with both business objectives and best practice architecture

This is a great opportunity to shape architecture in a growing organisation, and work on large scale business critical transformation programmes.

Please note they operate a hybrid working model, and you would need to be on site 2-3 days per week.

Key Responsibilities

Solution Architecture & Design

Design enterprise-grade solutions across Dynamics 365 CE, Dataverse, and Power Platform
Produce high-quality architecture documentation (solution diagrams, data models, integration designs)
Define architecture across multiple business domains (Sales, Service, Marketing, Case Management)
Ensure adherence to Microsoft best practices and security standards

Technical Leadership

Act as the lead technical authority across CRM and Power Platform initiatives
Provide guidance to developers, consultants, and delivery teams
Review solution components and ensure architectural consistency
Support environment strategy, releases, and deployment processes

Integration & Azure

Architect integrations using Azure services (Functions, Service Bus, API Management, Logic Apps)
Define and oversee data migration strategies
Ensure scalability, resilience, and performance of solutions

Skills & Experience
Technical Expertise

Strong experience with Dynamics 365 Customer Engagement (Sales, Service, Case Management)
Expertise in:
Dataverse
Power Apps (Model-driven & Canvas)
Power Automate
Custom connectors
Solid understanding of Azure services (Functions, Service Bus, API Management, Logic Apps)

Architecture & Delivery

Proven experience designing enterprise solutions and architecture documentation
Knowledge of integration patterns, event-driven architecture, and security models
Experience working in Agile/DevOps environments
Exposure to large-scale or multi-environment implementations

Please apply today for more details and immediate consideration.

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Dynamics CRM Solution Architect

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