ERP Business Systems Manager - Enterprise ERP & (EOL) End of Line-of-Business Applications
Bonus (10-15%) / Pension / 25-30 days holidays (buy and sell)
Additional Benefits
Healthcare / Dental / Life x 3/4
Region
Remote
ERP Business Systems Manager - Enterprise ERP & Line-of-Business Applications
Bonus: 10-15% (performance related)
Working pattern: Remote or Hybrid (typically 2-3 days onsite at most, remainder remote)
Holiday: 25-30 days + bank holidays (option to buy/sell, policy dependent)
Pension: employer contribution 7% + employee match up to 3% (total up to 10%)
Life cover: 3-4x salary life assurance + income protection
Learning: annual training budget (ERP modules, reporting, integration platforms, process improvement)
Extras: wellbeing allowance, employee assistance programme, paid volunteering days, employee discounts (where available)
The Opportunity
We are recruiting an ERP Business Systems Manager for an enterprise organisation in the manufacturing sector. The business runs complex operational processes across procurement, inventory, order management, service delivery, and finance-supported by a core ERP plus multiple line of business applications.
This role is a blend of functional ownership and business systems management: you'll act as the bridge between operational teams and technology, ensuring the systems landscape stays stable, changes are well governed, and enhancements deliver real value.
It's ideal for someone who understands ERP processes end to end and enjoys turning business requirements into clear solutions, whether through configuration, vendor managed delivery, integration improvements, or smarter reporting.
What you'll be doing
You'll take ownership of business applications performance and change delivery, partnering with stakeholders across operations and finance.
Key responsibilities
Own day to day performance of the ERP and connected applications: availability, usability, incident trends, and user experience improvements.
Lead requirements gathering and process discovery: workshops, mapping, gap analysis, user stories and acceptance criteria.
Translate business needs into functional solutions: configuration, workflow changes, data and reporting improvements, and controlled process redesign.
Manage the change pipeline: prioritisation, roadmap planning, sprint/release scheduling, and stakeholder communications.
Coordinate vendors and delivery partners: scopes of work, estimates, quality checks, and SLA performance.
Own integrations and data flows at the functional level: EDI, APIs, file exchanges, downstream reporting feeds-ensuring reconciliation and auditability.
Drive testing discipline: SIT, UAT, regression approach, defect triage, and release readiness.
Support data governance: master data quality, controls, access roles, and process integrity across finance and supply chain.
Maintain documentation: process maps, training materials, system run books, and change records.
ERP & systems landscape
This is a multi application estate where process understanding is as important as system knowledge.
Core ERP (example)
Key functional areas: Order to Cash, Procure to Pay, Inventory, Warehousing, Finance (GL/AP/AR)
Typical connected systems
WMS / warehouse execution tools
TMS / transport and logistics platforms
Field service scheduling / mobile apps
E commerce or customer portals
Reporting and analytics tools (BI extracts, operational dashboards)
Skills & experience (what we're looking for)
Strong ERP functional experience across at least two major areas (e.g. Finance, Supply Chain, Order Management, Inventory/Warehouse)
Proven background in business systems management: requirements, prioritisation, stakeholder engagement, delivery governance
Hands on experience running UAT, defect triage, and release readiness for business critical changes
Strong understanding of integrations and data movement (functional ownership of EDI, APIs, file based feeds, reconciliation)
Confident working with vendors/partners and holding them to quality, timelines, and SLAs
Strong documentation mindset: process maps, functional specs, training and support artefacts
Highly desirable
Experience with JD Edwards, Infor, QAD, Sage X3, IFS, Microsoft Dynamics, SAP, or similar ERP environments
Familiarity with service management and change frameworks (e.g. ITIL, Agile delivery in business systems teams)
Master data governance and role/access management concepts (segregation of duties, audit readiness)
What success looks like (first 90-180 days)
You'll build credibility with stakeholders by stabilising pain points and improving support responsiveness.
You'll establish a clear and prioritised change backlog tied to measurable operational outcomes.
You'll improve release confidence through stronger UAT, clearer acceptance criteria, and better documentation.
You'll identify integration/data risks and implement practical controls (reconciliation, monitoring, ownership clarity).
You'll create a roadmap that balances quick wins with longer term process and system improvements.
