Job Title: Care Placement Coordinator
Location: choice of three locations Priory House, Bedfordshire; Gemini House, Cambridgeshire or The Forum, Hemel Hempstead
Hours: full time, 37.5 hours per week, Monday – Friday, 9:00 – 17:00
Pay and duration: £15.25 per hour, 3 months with possible extension
Make a difference while building valuable NHS experience
Are you organised, confident and good at getting things done? Do you enjoy working with people, solving problems and managing different priorities?
We're looking for a Care / Brokerage Placement Assistant to join our team and help coordinate care placements for individuals who need support.
This is a great opportunity to gain hands-on experience within the NHS while developing skills in coordination, administration, communication, negotiation and stakeholder management.
What you'll be doing
No two days will be exactly the same. Your responsibilities will include:
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Coordinating with care providers and healthcare professionals to help identify suitable care placements.
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Communicating with patients and their families in a professional, compassionate and reassuring way.
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Supporting discussions with care providers around placement costs.
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Maintaining accurate funding information, records and administrative documentation.
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Managing sensitive or challenging conversations with confidence and professionalism.
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Keeping track of multiple requests and priorities to make sure work is completed on time.
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Working closely with colleagues and external partners to help achieve positive outcomes for individuals.
You'll work with care providers, hospitals, healthcare professionals, patients and their families to help find appropriate care placements and ensure the associated administration and funding information is accurate and up to date.
You’ll learn the following whilst working at the trust:
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An in depth understanding of the roles and responsibilities involved in working within the NHS
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Knowledge of the systems used, to effectively complete your role to the highest standard at all times
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A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
What we're looking for
We're looking for someone who is organised, confident and proactive, and who enjoys working with a wide range of people.
You'll need to be able to:
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Communicate clearly and professionally, including when conversations are challenging.
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Build positive relationships with different stakeholders.
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Organise your workload and manage competing priorities.
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Work accurately with financial information and administrative processes.
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Handle sensitive information and conversations with discretion and compassion.
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Work independently while also being a supportive team player.
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Take initiative and follow tasks through to completion.
You may have experience in healthcare, administration, customer service, finance, social care or another environment where you've had to communicate with different people and manage competing priorities.
You'll also need either a vocational Level 3 qualification or at least 2 years' relevant experience.
As a member of NHS Professionals, you have fantastic benefits:
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Competitive pay rates- work this week, get paid next week
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Essential support when you need it- 24/7 365 days- call us anytime
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Multi locational- work across neighbouring Trusts
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Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
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Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
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Training and development opportunities- Keep up with the essentials and more
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Build holiday allowance for every shift you work- your work life balance is important to us
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Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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