Functional Consultant - Dynamics 365 Sales & Business Central

ECS • Contract • Remote (Nottingham, Nottinghamshire, GB) • 4d ago

Senior Functional Consultant - Dynamics 365 Sales & Business Central (Contract)

Location: Hybrid - Nottingham

Contract Duration: 6 months initially

IR35 Status: Outside IR35

Overview

We are seeking an experienced Senior Functional Consultant to support a high-profile transformation programme, migrating from a legacy ERP system to Microsoft Dynamics 365 Business Central, alongside implementing and optimising Dynamics 365 Sales (CRM).

This is a key role responsible for shaping the end-to-end quote-to-cash lifecycle, ensuring seamless integration between CRM and ERP, and driving alignment to Dynamics best practice.

Key Responsibilities

Solution & Process Design

Lead end-to-end process discovery across the commercial lifecycle:
Opportunity ? Quote ? Order ? Fulfilment ? Billing ? Service
Design and optimise the product catalogue, pricing models, and quoting processes within Dynamics 365 Sales
Ensure alignment and integration between Dynamics 365 Sales and Business Central
Translate business requirements into functional designs aligned to platform capabilities
Challenge legacy processes and promote standardised, scalable solutions

Functional Delivery

Define and document:
Current and future-state process maps
Functional requirements and user stories
Cross-system data models (products, pricing, customers, contracts)
End-to-end operating model across quote-to-cash
Support solution design decisions in collaboration with technical and delivery teams
Drive process optimisation and automation using Dynamics capabilities

Data & Integration

Support data migration activities, including:
Product catalogue and pricing structures
Customer and contract data
Data validation, transformation, and reconciliation
Ensure clean and scalable data models across CRM and ERP

Testing & Deployment

Lead and support UAT, including:
Cross-system scenario definition (CRM ? Business Central)
Test coordination and execution
Issue triage and resolution
Support cutover, go-live, and hypercare activities
Ensure business readiness and successful adoption of new processes

Key Skills & Experience

Proven experience delivering end-to-end Dynamics 365 Business Central implementations, with strong expertise in Dynamics 365 Sales (CRM), including:

Product catalogue design
Pricing and discounting models
Quoting and proposal processes
Deep understanding of quote-to-cash (Q2C) processes across CRM and ERP

Strong knowledge of Business Central modules, including:

Finance
Sales & Purchasing
Inventory & Warehousing
Projects / Jobs / Resource billing
Service Management

Experience designing and supporting CRM-ERP integrations (D365 Sales & BC) Strong capability in:

Functional design and documentation
Process improvement and standardisation
Stakeholder engagement across business and IT
Experience migrating from legacy or highly customised systems to Dynamics

ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link:

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