Technical Consultant

JAM Recruitment Ltd • Full-time • Remote (Rugby, Warwickshire, GB) • 1m ago

I'm working with a software solutions business based in Rugby who are looking for a highly capable and driven Technical Consultant to join their Professional Services team delivering complex, software-based solutions to customers across a range of sectors including government, aerospace & defence, banking, and healthcare.

Working as part of a collaborative delivery team, you will partner with Project Managers, Account Managers, and other Technical Consultants to ensure successful implementation and long-term customer success.

Key Responsibilities

In this role, you will be responsible for delivering end-to-end technical consulting services, including:

Capturing and analysing customer requirements
Designing and implementing technical solutions
Installing, configuring, and deploying enterprise software
Delivering training, acceptance testing, and go-live support
Acting as a subject matter expert across the product suite
Collaborating with internal teams including Pre-Sales, Product, and Engineering
Troubleshooting and resolving complex technical issues
Producing clear documentation, reports, and status updates
Supporting system upgrades and enhancements
Contributing to Statements of Work (SoWs)
Ensuring smooth transition to support teams post-delivery

You will work closely with both technical and business stakeholders, building strong relationships and ensuring solutions align with customer needs.

Skills & Experience

Essential:

Degree in Computer Science, IT, or a related discipline
10+ years' experience in software or systems integration environments
Minimum 5 years' hands-on experience deploying enterprise security solutions
Strong troubleshooting and problem-solving skills across enterprise systems
Excellent communication and stakeholder management abilities
Self-motivated with the ability to work independently and under pressure

Technical Expertise (desirable):

Identity & Access Management (IAM)
PKI, Certificate Authorities, and Hardware Security Modules (HSMs)
Smart cards, security tokens, and multi-factor authentication
Credential/Identity Management Systems (CMS/IDMS)
Cybersecurity technologies
Windows Server, Active Directory, Domain Controllers
SQL Server and database querying
Networking concepts and troubleshooting

Additional Information

Hybrid working model based in Rugby
Travel to customer sites (~20%)
Willingness to undergo security clearance if required

This is an opportunity to work on complex, high-impact projects in a collaborative and technically advanced environment. You'll play a key role in delivering secure, enterprise-grade solutions while continuing to develop your expertise.

The salary is £50,000 to £65,000 plus an annual bonus of up to £5,000