Job Description:

We are seeking a hands-on Solution Architect to lead solution design and architecture alignment for a multi-system Agentforce and Salesforce implementation within a large enterprise environment.
This is a highly collaborative, client-facing role that requires working closely with multiple Client enterprise and domain architects, Salesforce Professional Services, and delivery teams to define, align, and get approval for solution architectures across systems.

Key Responsibilities
• Define and own end-to-end solution architecture across Salesforce, Data Cloud, and connected enterprise systems
• Analyze existing Client architecture and design the target-state architecture aligned to prioritized use cases
• Create architecture diagrams (logical, physical, integration flows) and document solution designs
• Design and govern API integrations, middleware interactions, and cross-system data flows
• Act as the primary onsite liaison with multiple Client enterprise and domain architects to align and finalize solution approaches
• Drive architecture discussions, walkthroughs, and approvals across different architecture teams and stakeholders
• Coordinate closely with Salesforce Professional Services and internal delivery teams to ensure consistent architecture implementation
• Support governance processes including architecture reviews, PIA/SIA approvals, and compliance checks
• Provide technical guidance to development teams and ensure adherence to architecture standards
• Ensure scalability, performance, security, and maintainability of the solution

Required Skills & Experience
Core Experience
• Experience in solution architecture / system design roles
• Strong experience in enterprise system integration and API-led architecture
• Proven ability to work across complex, multi-team enterprise environments
• Experience aligning solutions across multiple stakeholders and architecture groups

Technical Skills
• Strong understanding of API design, REST services, and integration patterns
• Hands-on experience with Salesforce platform (Sales Cloud / Service Cloud)
• Exposure to Salesforce Data Cloud (preferred)
• Exposure to Agentforce / AI-driven workflows (good to have)
• Knowledge of cloud architecture and distributed systems
• Familiarity with integration tools, connectors, and middleware

Architecture & Governance
• Experience creating architecture diagrams and technical documentation
• Understanding of enterprise architecture governance processes
• Experience supporting security, compliance, and data governance requirements
• Familiarity with PIA/SIA approval processes or similar enterprise governance models

Stakeholder Collaboration (Critical for this Role)
• Ability to engage with multiple enterprise and domain architects across Client
• Experience driving alignment across diverse stakeholders with differing priorities
• Strong facilitation skills for architecture discussions and decision-making forums
• Ability to proactively follow up and close architecture dependencies

Preferred Experience
• Experience working in telecom or large enterprise environments (e.g., Vodafone, BT)
• Experience working alongside Salesforce Professional Services teams
• Exposure to AI / Agentic AI / automation-led solutions

Nature of Role: Highly collaborative, stakeholder-intensive role
Expectation: Frequent interaction with multiple architecture teams to drive alignment and approvals

Success Criteria
• Architecture aligned and approved across multiple Client architecture teams
• Smooth integration design across systems with minimal rework
• Timely closure of architecture dependencies and approvals
• Strong collaboration across Client, Salesforce, and delivery teams

• High-quality, well-documented architecture artifacts

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