Our client are seeking a proactive and organised Customer Operations Executive to join their growing team. This is a varied role supporting customer service, sales administration, order processing, and logistics coordination across UK and Irish accounts.

Key Responsibilities

Managing customer enquiries via phone and email
Processing customer orders and supporting order fulfilment
Coordinating with sales teams, warehouses, and customers
Handling invoicing, shipping, and operational administration
Supporting sales reporting and maintaining internal records
Resolving stock and shipping queries

Key attributes

Previous experience within customer service, administration, sales support, or operations
Strong organisational skills and attention to detail
Confident communication and relationship-building skills
Ability to manage multiple tasks in a fast-paced environment
Good knowledge of Microsoft Office, including Excel and Outlook
Experience with order processing, logistics, ecommerce, or ERP systems
Shipping or warehouse coordination experience (desirable)

Benefits

It’s now 25 days plus BH and yes as stands save 3 for Xmas.
Contributory pension and Medicash membership (following completion of a 3-month probationary period).

Please note: Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.

March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Donna Jackson

March Personnel

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Customer Operations Executive