Business Apps Dynamics Technology Lead
Milton Keynes
Hybrid
Permanent
Full time - 35 hours per week
£65,000 - £85,000

Join the ICAEW

At ICAEW, you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do-creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.

Role Profile

To provide technical leadership for ICAEW's Microsoft Dynamics 365 platform, ensuring scalable, secure, and sustainable solutions that support critical business processes and digital transformation goals. The Business Apps Dynamics Technology Lead
is responsible for defining the technical architecture and implementation approach for Dynamics 365 solutions (e.g. Sales, Customer Service), mentoring engineers, ensuring alignment with architectural and data standards, and contributing to the strategic evolution of the Dynamics platform.

Responsibilities include:

* Own the end-to-end technical design for Dynamics 365 implementations and enhancements, including data modelling, customisation, integrations, and security configuration.
* Guide and support development teams on Dynamics 365 configuration, customisation (e.g. JavaScript, Power Automate, Plugins), and Power Platform solutions.
* Collaborate with Integration and Data teams to ensure Dynamics is well-integrated with surrounding systems (e.g. ERP, web portals, data warehouse).
* Define and enforce Dynamics 365 development and configuration standards, naming conventions, and release processes.
* Work closely with Product Owners and Business Analysts to ensure user stories and backlog items are technically sound and delivery-ready.
* Provide technical coaching to internal developers and external partners working on Dynamics solutions.

Candidate Profile

Requirements include:
* Extensive experience in Microsoft Dynamics 365 solution development and configuration, with a recent role in a technical leadership role.
* Strong background in CRM architecture, Power Platform, and enterprise integration of Dynamics.
* Experience leading delivery across multiple Dynamics workstreams or modules in complex organisational settings.
* Dynamics 365 platform expertise - Deep understanding of configuration, customisation, workflows, Power Apps, Power Automate, plugins, and web resources.
* Solution design and architecture - Ability to define enterprise-scale solutions within Dynamics and across integrated systems.

For the full role profile please click the document attached.

Why work for us?
We want you to enjoy your work and flourish in your role.
Our working environment is friendly and supportive, and we encourage everyone to understand personal differences and treat each other with respect.

We are a diverse organisation, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.
Sustainability is important to us, and we work hard to reduce our carbon footprint, whether that's in our buildings through lighting and heating, or encouraging staff to recycle and reduce paper consumption.

Our employee benefits include:
* A substantial suite of training and development
* Flexible working arrangements
* A generous benefits package which includes gym discounts, pension plan, season ticket travel loans and health and dental plans
We are a disability confident employer.

We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.

We reserve the right to close this vacancy earlier than the advertised closing date if we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.

ICAEW

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Business Apps Dynamics Technology Lead