As an innovative software company with international projects and Fortune Global 500 customers, we are looking for an experienced Senior Solution Consultant (m/f/d) to support our partners and customers in their projects with complex migrations with conemis software, enable new conemis users, and help existing users with their daily challenges. Your goal is empowering people and organizations to handle today’s speed and complexity in enterprise software making innovation meaningful and accelerating progress in their business.

As a Senior Solution Consultant, you help our customers successfully migrate to new business applications using the conemis software. You are the first point of contact for our customers and develop solutions for them so that they can make full use of conemis transition cloud and love the value the software delivers. You will be responsible for ensuring project success and providing technical advice to our customers. Rather than focusing on problems, you focus on finding solutions and driving outcomes. In addition, you contribute to the continuous improvement of our customer success processes in close collaboration with our product team. If you are proactive, creative, enjoy solving complex challenges, and thrive in a dynamic environment, we would love to hear from you.

Your responsibilities:

Maintain oversight of multiple customer migration projects simultaneously, ensuring priorities, timelines, dependencies, and stakeholder communication remain aligned throughout the project lifecycle
Operate the conemis software to ensure customer success and serve as a trusted expert
Help customers solve functional and technical challenges in a creative, hands-on way
Build strong relationships with customers and develop a deep understanding of their needs
Take ownership of customer projects and proactively drive successful outcomes
Educate clients and partners by delivering demos and training sessions
Onboard new clients and act as their advocate throughout the customer journey
Foster long-term customer satisfaction and loyalty
Work efficiently, execute quickly, and continuously improve processes and best practices
Represent the voice of the customer and provide valuable feedback to our Product and Marketing Teams

Preferred qualifications and skills:

University degree in Computer Science, Engineering, Information Systems, or equivalent practical experience
Several years of relevant experience in software consulting, project delivery, customer success, enablement, technical account management, or a similar customer-facing role within an IT consulting or enterprise software company
Mandatory: Hands-on experience with Salesforce, including a solid understanding of Salesforce data models, objects, and enterprise CRM processes
Revenue Cloud experience is a plus
Experience with business applications and enterprise platforms; additional CRM knowledge beyond Salesforce is a plus
Proven experience in complex, large-scale data migration projects with multi-system environments, high data volumes and complex dependencies
Technical understanding of software architectures, data structures, and technical concepts
Confidence to challenge assumptions and dependencies constructively and escalate risks when required
Strong experience in managing project risks, dependencies and cross-team coordination in complex programs
Excellent communication and presentation skills in English
Ability to facilitate customer workshops and confidently lead demanding customer meetings
Strong organizational skills with the ability to manage multiple priorities and projects simultaneously
Comfortable working in a fast-paced environment with a high degree of ownership and initiative
Passion for improving processes and creating scalable, efficient ways of working
Independent, structured, and solution-oriented working style

Apply now - we're looking forward to you and your ideas!

conemis AG

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Senior Solution Consultant